Privacy policy.
Last updated: November 10, 2026.
Who is responsible
STAR ORIENT (HONG KONG) E-COMMERCE LIMITED operates STAR ORIENT. Contact STARORIENT@outlook.com or write to UNIT 903D 9/F CAMERON COMMERCIAL CENTRE 458-468 HENNESSY ROAD CAUSEWAY BAY HK with a privacy request.
Account information
When you register, we store your email address, display name, a generated internal username, a password hash, registration time, and a record of your acceptance of the terms. We do not store your password as plain text. You can update your name and password after signing in. Account creation does not mean that your email address has been verified.
Sessions and cookies
WordPress uses necessary authentication and security cookies for sign-in, form validation, and session continuity. The Remember me option allows a longer login session, subject to your browser and site settings. Signing out ends the current session. Disabling these cookies can prevent account features from working.
Operational and support data
Servers may record IP addresses, access times, request paths, response status, and errors for availability and security. Authentication attempt limits use a hashed identifier rather than placing raw account credentials in application logs. If you email support, your email provider and ours process that correspondence.
How information is used
We use account information to create and manage your account, authenticate requests, record accepted terms, investigate misuse, and respond to support enquiries. We do not sell personal information or use account creation as consent to marketing.
Payments, viewing, and tracking
The current checkout stores unpaid membership orders and billing details. It does not collect payment card details, take payments, process recurring subscriptions, or issue video access credentials. We have not connected advertising trackers, third-party analytics, or an embedded player. If these features are added, this policy will be updated to describe the information they use.
Service providers and protection
Hosting, database, and email services may process information needed to run the site and handle enquiries, including outside your location. Administrative access is restricted, and passwords are hashed by WordPress. No security measure can guarantee that all risks are eliminated.
Retention
Account data is retained while your account is active and as reasonably needed to provide the service, handle security issues, comply with legal obligations, or resolve disputes. Deletion requests are assessed against those needs. Backups and operational records may persist for a limited period after a change; we do not promise immediate removal from every backup.
Your choices and requests
You can sign out, update your name and password, and contact STARORIENT@outlook.com to request account deletion, access, or correction. We may need appropriate verification to prevent unauthorized changes. We do not require passwords or full payment credentials to make a support request.
Updates
We will revise this policy when actual data practices change. The date at the top identifies the current version. Where a change requires further notice or consent, we will provide it as required.
Membership orders and billing details
Checkout stores the selected plan, price and currency, order status, account reference, billing name, email, country or region, address, and any optional phone number. These details support order administration and account services. We do not collect card numbers or PayPal passwords, or send payment details to PayPal in the current workflow. Essential WooCommerce session cookies preserve your selected plan across sign-in. You can see your own orders after signing in.