Cancellation policy.

Last updated: November 10, 2026.

Cancel an unpaid order

Sign in, open My orders, and choose Cancel beside an eligible pending order. A cancelled order remains in your history and cannot be paid through that same order. You can select a plan again to place a new order.

No automatic renewal

Membership orders cover one selected period. There is no recurring charge, automatic renewal, or active subscription to cancel. Placing an unpaid order does not activate content access.

Account deletion and support

To request account deletion, contact STARORIENT@outlook.com from your registered email where possible. We may verify ownership and retain necessary order records to resolve disputes or meet legal obligations. Do not send your password.